Five Lessons from Government Ops That Apply to Business, Too (PDF)
Doing more with less – and doing it better – make sense everywhere. When innovative corporations work in partnership with governments, whether at...
Joseph Doherty
How Global Models Can Meet Your HR Shared Service Center Needs (PDF)
Route calls to the appropriate level of complexity to save money, satisfy callers and enhance productivity. Are you one of a growing number of...
Rohail Khan
Total Makeover for Human Capital Management (PDF)
Let’s be honest. Companies are rewarded on Wall Street for creating shareholder value, not for generating high satisfaction ratings for the human...
Lora Villarreal
‘401(k) Shock’: New Employee, Manager Technology Tool Can Help Rekindle Retirement Hope (PDF)
“The stock-market rout has ignited a crisis of confidence for millions of Americans who manage their own retirement savings through 401(k)...
Rohail Khan
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