Each year, from 140 locations in 100 countries, more than 34,000 ACS call center professionals fulfill nearly 400 million customer care interactions.
Our global reach is deep and strong. But we don’t look at the world as onshore, offshore, nearshore or favored shore. Rather, our approach is to be everywhere in the world that our clients want to be – and provide the exact solutions they require.
We continue to expand our global delivery across North America, Mexico, Central America and the Caribbean. We see more activity there than ever, as companies pull back from further offshore locations and take advantage of the regional strengths of these locations.